The hotel offers amenities for your comfortable stay and unforgettable experiences
Thoughtful Gestures!
“The hotel surprised us with a beautifully decorated room and a slice of cake for our friend's birthday, creating a nice experience.” view full review
Delicious Breakfast!
“The breakfast buffet was impressive, featuring a diverse range of tasty options that changed daily, keeping our mornings exciting.” view full review
Relaxing Pool!
“The indoor pool was perfectly heated, providing a refreshing escape for a relaxing swim after a long day.” view full review
Great Gym Facilities!
“The fitness center was well-equipped and spacious, allowing me to maintain my workout routine while enjoying my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Billiard tables
Darts
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's play area
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Garden area
Spa & wellness centre
Room features
Air conditioning
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Jalan Duyung Sei Jodoh,
Nagoya,
Indonesia,
29432,
Riau Islands
Map view
Jalan Duyung Sei Jodoh,
Nagoya,
Indonesia,
29432,
Riau Islands
City landmarks
Jalan Harbour Bay
690 m
Mosque
Jabal Arafah Mosque
1.8
km
Shopping Area
Nagoya Hill Shopping Mall
1.7
km
Batu Selicin
Pasar Penuin Wet Market
2.2
km
Pagoda
Tua Pek Kong Temple
2.0
km
Delta Spa & Health Club Batam
1.7
km
Jl. Kuda Laut
Bukit Senyum
1.7
km
Shopping Area
Harbour Bay Mall
650 m
Teluk Tering
Welcome To Batam Monument
1.3
km
Shopping Area
Nagoya City Walk
890 m
Harbour Bay Ferry
1.4
km
Shopping Area
Diamond City Mall
1.0
km
Market
Avava Fresh Market
600 m
Psr Tg Uma
600 m
Masjid Rusun Lancang Kuning
620 m
Fruit Market
640 m
Masjid Nurul Hikmah
660 m
Mandiri Bank
690 m
Spa Centre
GO Massage Batam
710 m
Night Market
710 m
Nagoya Citywalk blok Northwalk A no. 1
Funworld Nagoya Citywalk Batam
1.5
km
Market
Pasar Pagi Jodoh
800 m
Night club
No Name
810 m
Tos 3000 Vegetable Market
820 m
Theme Park
Fun World Nagoya Citywalk
860 m
Mushallah At Taubah
2.8
km
Mushallah Al Ikhlas
2.9
km
Nearby
Pasar Jodoh
420 m
Plaza Top 100 Jodoh
440 m
Pasar Induk Jodoh
550 m
Restaurants
Pounce Cafe
670 m
Harbour Bay Mall
KK Sky View Restaurant
750 m
Jl. Ali Haji Raja
De Patros
890 m
Harbour Bay Complex
Cock & Bull Bar and Restaurant
830 m
Komp. Batam Plaza block A no. 6-7 Komp. Batam Plaza block A 6-7
The Last Pub & Restaurant
940 m
Jl. Imam Bonjol Komp. New Holiday Block B no. 1&2 Nagoya
RM Yong Kee
910 m
Komp. Nagoya City Centre blok E no. 8-9
The Pier Batam Cafe n Grill
860 m
Kawasan Harbour Bay blok R no. 09 Kel. Sungai Jodoh
Al Fresco's Garden Cafe & Bar
650 m
Jl. Duyung Harbour Bay Shop 09 - 10
Pondok Batam Kuring Restaurant
940 m
Jl. Prambanan 40
Hawaii Live Seafood
1.1
km
Harbourbay Food Centre Kelong no. 3
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Comfortable Rooms
Friendly Staff
Inconsistent TV Channels
Limited Food Choices
7.2/10
Very good
Rooms
7.9
Location
7.5
Service
7.6
Dining
6.3
Guest reviews
7.2/10
based on 15 reviews
7.6
7.6/10 based on 392 reviews
Bradley
United Kingdom,
June
2024
7.6/10
The hotel looked very new, but it was a little redundant with cable TV channels not matching the room as represented on Booking. The service staff were very friendly, helpful, and professional, although there were some disturbances caused by tour groups dominating the restaurant. The location is good, being near the ferry terminal and surrounding shopping mall, despite some areas looking dirty and dimly lit. The dining spread was good with a wide range of choices, but there were limitations in the food options available. Overall, worth staying at Travelodge Batam, Indonesia.
Rooms
7.0
The room looked very new but was redundant with cable TV channels not matching what was promised on Booking.
Service
8.0
The service staff were very friendly, helpful, and professional, despite some disturbances from tour groups dominating the restaurant.
Location
8.0
The location is good, being near the ferry terminal and surrounding shopping mall, despite some areas looking dirty and dimly lit.
Dining
7.0
The dining spread was good with a wide range of choices, but there were limitations in the food options available.
Facilities
8.0
The facilities provided were sufficient for a comfortable stay.
Comfortable Rooms
Inconsistent TV Channels
Ruth
United States,
May
2024
7.8/10
The hotel rooms were clean and well-equipped with all the accessories, including a good Wi-Fi signal. However, our check-in wasn't ready even though we arrived at 4 pm. On the positive side, we were allowed to charge items to the room.
Rooms
8.0
The rooms were clean and well-equipped with all the accessories. The Wi-Fi signal was reliable.
Service
7.0
The service was very friendly and helpful. The staff assisted us with a smile and were accommodating, although some had challenges with English.
Location
8.0
The hotel is located in a strategic area in Batam, close to HarbourFront and Nagoya city. It provided shuttle service to Nagoya Hills shopping mall, but finding out shuttle bus timings was challenging.
Dining
9.0
The dining experience offered a variety of options from fresh fruits to freshly fried eggs and pastries. The presentation was amazing and the F&B team did a great job.
Facilities
7.0
The hotel facilities were convenient and well-maintained. However, the shuttle service to the shopping mall could be better organized.
Friendly Staff
Check-in Delay
Willie
United Kingdom,
April
2024
7.2/10
The hotel rooms are more than what I expected, with lovely towel and flower swan couple decorations and a surprise complimentary anniversary cake. They are tidy and spacious. However, it's recommended not to patronize the restaurant due to limited food choices and challenges with noisy tour groups dominating the dining area.
Rooms
9.0
The rooms exceeded my expectations with charming towel and flower swan couple decorations. They were tidy and spacious.
Service
8.0
The staff was polite, responsive to requests, and properly trained in basic English. However, there was confusion with the hotel name.
Location
7.0
The hotel is quite and really suitable if you have transportation. It's just 10 minutes away from bustling Nagoya Shopping Centre.
Dining
5.0
The dining experience was so-so with limited choices and challenges due to crowded tour groups dominating the restaurant.
Facilities
7.0
The facilities were satisfactory, but the dining area faced challenges with noisy tour groups.
Jonathan
United Kingdom,
March
2024
7.6/10
The hotel is conveniently located near major malls and the harbor, making it easy to explore the area. The rooms are spacious and ideal for two people, but there was a delay in room readiness upon arrival. The service was friendly and efficient, despite challenges with some tour groups dominating certain areas. The dining options had a good variety of local cuisine but were a bit slow. Overall, Travelodge Batam offers a decent stay with some room for improvement.
Rooms
7.0
The rooms are spacious for two people but were not ready upon our arrival, causing a delay.
Service
8.0
The service was friendly and efficient, although some areas were dominated by tour groups, affecting the overall experience.
Location
8.0
The hotel is conveniently located near major malls and the harbor, providing easy access to popular attractions.
Dining
7.0
The dining experience offered a good variety of local cuisine but service was a bit slow.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Edgar
United States,
March
2024
7.2/10
The hotel has clean and decent rooms, despite our initial wait upon arrival. The interconnected and smoking room was a nice touch and provided great value for money. The service was mostly good, with friendly staff, though the check-in experience seemed a bit off. The location is not the most practical, being outside the commercial district, but it's near major malls. The dining experience, while clean, had a more local spread than continental options. Overall, a decent stay with some minor drawbacks.
Rooms
8.0
The rooms are clean and decent, providing good value for money.
Service
7.0
The staff were nice and accommodating, except for a slightly unfriendly check-in experience.
Location
6.0
The hotel is located in a large avenue outside the commercial district with limited nearby attractions but close to major malls.
Dining
7.0
The dining options leaned towards local fare over continental choices.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Spacious Rooms
Inconvenient Location
John
United Kingdom,
December
2023
7.2/10
The hotel offers clean and comfortable rooms with a large balcony, ideal for gatherings, but limited dining choices. The service is friendly despite some essential items missing. It stands near HarbourBay Port, convenient for short trips to Batam. Facilities are good, but improvements needed.
Rooms
8.0
The rooms were clean and spacious with a large balcony suitable for gatherings.
Service
7.0
The service was friendly, although missing some essential items.
Location
8.0
The hotel is conveniently located near HarbourBay Port, ideal for short trips to Batam.
Dining
6.0
The dining experience lacked choices, but the food quality was good.
Facilities
7.0
The facilities are adequate but require improvements.
Friendly staff
Limited dining choices
Philip
United Kingdom,
November
2023
6.8/10
The hotel offers spacious rooms that solve many gadget charging problems, is located conveniently, and provides great value for money. The service was friendly and engaging, though slightly unenthusiastic during check-in. The location is favorable, although some inconsistencies in amenities were noted. The dining experience left something to be desired, but overall cleanliness was satisfactory.
Rooms
8.0
The spacious rooms efficiently address gadget charging issues. The location of the hotel is quite good, offering value for money.
Service
7.0
The service was friendly and engaging, with prompt email responses, though check-in seemed a bit unenthusiastic.
Location
7.0
The hotel is conveniently located near major shopping centers and popular areas, but some inconsistencies in amenities were observed.
Dining
5.0
The dining experience was underwhelming, necessitating improvements for an enhanced guest experience. The general cleanliness throughout the hotel was commendable.
Facilities
7.0
The hotel offers decent facilities, meeting basic requirements for a comfortable stay.
Charles
United Kingdom,
November
2023
7.8/10
The hotel offers spacious deluxe king rooms, perfect for a business meet-up, although they could improve cleanliness. The service is exceptionally helpful and friendly, particularly with in-house massages provided by experienced masseuses. The location, while not the most convenient, is close to the Harbour Bay terminal and exudes a lovely spa-like ambiance. The dining experience offers a variety of Indonesian options, but service ends early.
Rooms
7.0
The spacious deluxe king rooms were just right for our business meet-up, but cleanliness could be improved.
Service
9.0
The service was exceptional, with very helpful and polite staff, and the in-house massages were a highlight.
Location
8.0
Although not the most convenient, the hotel is near the Harbour Bay terminal and boasts a clean, spa-like atmosphere.
Dining
7.0
The dining experience offers a nice selection of Indonesian dishes, but ends service too early.
Facilities
8.0
The hotel facilities are well-equipped, offering a positive guest experience.
Geoffrey
United Kingdom,
October
2023
7.6/10
The hotel offers clean and comfortable rooms with good accessories, although not entirely as seen online. The service, while friendly, struggled to handle certain scenarios. The location is convenient, being a short drive from Nagoya mall, with proximity to ferry terminals and shopping areas. The dining experience varied from good spreads to average meals. Overall, the facilities were satisfactory with room for improvement in certain areas.
Rooms
8.0
The rooms were in good condition with all necessary accessories, albeit not exactly as depicted online.
Service
7.0
The service was friendly but faced challenges in certain situations.
Location
9.0
The hotel's location is convenient, offering easy access to key areas like Nagoya mall and the ferry terminals.
Dining
7.0
The dining experience ranged from good to average, with some meals being more satisfying than others.
Facilities
7.0
The hotel provides adequate facilities with room for enhancement in certain aspects.
Richard
United States,
October
2023
7.6/10
I stayed at this hotel and found the rooms with terraces to be a highlight, along with the helpful staff and good hygiene. However, the transfer to another room was disappointing as it was not as good as the previous one, and the view was a bit creepy due to the abandoned construction nearby. I had expected better service.
Rooms
8.0
The rooms with terrace are quite cozy and clean. The staff members are really nice and the rooms are well-equipped with all necessary facilities. The only downside was the creepy view from my room due to the abandoned construction site nearby.
Service
7.0
The staff members were mostly helpful and friendly, although some struggled with English. They explained the room view I requested and provided me with directions to my room and information on the hotel facilities. Their service was satisfactory.
Location
9.0
The hotel's location is convenient, close to both HarbourFront and Nagoya city, making it easily accessible by taxi. It's a quiet area, great if you have your own transportation, and near attractions like Nagoya Hill, BCS Mall, and Harbor Bay.
Dining
6.0
The dining experience was decent but lacked variety. The F&B team did a good job with presentation, but the choices were limited. The breakfast options were not as diverse as I had hoped.
Facilities
8.0
The hotel facilities were well-maintained, and I especially enjoyed the in-house massages provided by experienced masseuses. The aromatic diffuser added a nice touch to the ambiance. However, there was an issue with one of the facilities, the jacuzzi, which was not operational.
Henry
United Kingdom,
October
2023
6.4/10
I found the hotel to be a pretty nice place overall. The rooms were decently clean and had a good view, which was a plus. However, my particular room was quite small and far down the corridor with no views. The staff were generally friendly and helpful, but I did notice that they weren't very forthcoming with information about some of the hotel's supposed free shuttle services. The location was okay, around a 10-minute drive from the Nagoya Hill Mall. As for dining, it was a bit of a mixed bag with some challenges due to tour groups dominating the restaurant. Despite that, the staff did their best to cope with the situation. The facilities were satisfactory, but there were a few downsides like separate billing and the delivery of food to rooms in less-than-ideal ways.
Rooms
7.0
The rooms were clean and had a nice view, which was a bonus. However, my room was small and facing no views, located at an extreme far end of the corridor.
Service
7.0
The staff were very friendly and helpful most of the time, but I noticed they were not very helpful when it came to informing guests about various 'free shuttles' the hotel claims to provide.
Location
6.0
The location was okay, around a 10-minute drive to Nagoya Hill Mall.
Dining
6.0
The dining experience had its challenges, especially with tour groups dominating the restaurant. Despite the staff's efforts, it was not ideal.
Facilities
6.0
The facilities were decent overall, but there were some issues like separate billing for dining and the unusual way food was delivered to rooms.
Peter
United Kingdom,
August
2023
7.0/10
The hotel offers spacious and well-equipped rooms with a strong Wi-Fi signal, ideal for wheelchair-bound and older guests, exceeding expectations and providing great value for money. However, the hotel faces challenges with managing large tour groups in the restaurant and struggles with payment processing.
Rooms
9.0
The rooms were in good condition, spacious, and well-equipped with all necessary accessories, including a reliable Wi-Fi signal.
Service
7.0
The hotel staff were helpful and knowledgeable about local attractions but faced difficulties handling large tour groups in the restaurant.
Location
8.0
The hotel is conveniently accessible to various shopping centers and transportation hubs, such as Nagoya Hill and Harbour Bay Terminal.
Dining
5.0
Facilities
6.0
The hotel's facilities would benefit from additional improvements, like more sundeck umbrellas and better maintenance to prevent issues like overflowing tubs and difficult-to-close fridge doors.
Alexandra
United States,
July
2023
7.4/10
The hotel location is excellent, just 10 minutes away from bustling Nagoya Shopping Centre. The rooms were spacious and comfortable, but unfortunately not ready at the 3 pm check-in time due to the previous guest still occupying the room. The service was top-notch, with helpful staff offering assistance like booking free shuttle services. Dining was a bit challenging with loud tour groups dominating the restaurant. Overall, a good value for the money with some room for improvement in certain areas.
Rooms
8.0
My room was pretty big, excellent, and very comfortable.
Service
9.0
The staff was polite and very helpful, especially with arranging free shuttle services and accommodations.
Location
7.0
The hotel is located in a large avenue outside the commercial district, not within walking distance to renowned shopping centers, but near transport options to main attractions in Batam City.
Dining
6.0
The dining experience was a bit challenging with noisy tour groups dominating the restaurant.
Facilities
7.0
The hotel has all the necessary facilities with some room for improvement.
Friendly Staff
Dining Challenges
Alistair
United Kingdom,
July
2023
7.8/10
The hotel offers clean and really nice rooms, with helpful service from staff. The location is convenient, close to sightseeing locations but a little way from the entertainment area. The dining experience was nice, although a bit slow. The facilities are well-maintained.
Rooms
8.0
The rooms are clean and really a nice place to stay.
Service
9.0
The service was nice and fast, with competence shown to customers.
Location
7.0
The location is convenient, near sightseeing locations but a bit distant from the entertainment area.
Dining
7.0
The dining was nice but a bit slow.
Facilities
8.0
The facilities are well-maintained.
William
United States,
June
2023
6.8/10
I was pleasantly surprised by the excellent rooms and spaciousness of the deluxe room for two. The location, though a bit far from the entertainment area, was clean, with a lovely spa-like smell always present. The service was very helpful, especially with booking free shuttles, but it was a bit confusing due to similarities in names with another hotel. The dining experience offered a variety of local cuisine, although the bbq buffet was disappointing.
Rooms
8.0
The rooms were excellent and spacious for just a deluxe room for two guests.
Service
7.0
The service was very helpful, especially with booking free shuttles, but it was a bit confusing due to similarities in names with another hotel.
Location
7.0
The hotel is located near Harbourbay Terminal and just a short drive away from Harbour Bay and Nagoya Hill Mall, but a bit far from the entertainment area.
Dining
5.0
The dining experience provided a variety of local cuisine, but the bbq buffet was very bad.
Facilities
7.0
The facilities were adequate but could benefit from removing unnecessary staff.